Refund Policy

Effective Date: 25th March 2025

At Boro Sports, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. However, if you are not completely satisfied with your order, our Refund Policy outlines the conditions under which refunds, returns, or exchanges are applicable.

1. Eligibility for Refunds and Returns

  • Items must be returned within 30 days of purchase.

  • Products must be unused, unwashed, and in their original condition with all tags and packaging intact.

  • Customized or personalized items (e.g., jerseys with names or logos) are non-refundable unless there is a manufacturing defect.

  • Sale or clearance items are final sale and not eligible for refunds or exchanges.

2. Process for Returns

  • To initiate a return, please contact our customer service team at info@boro-sports.com with your order details and reason for return.

  • Once your return is approved, you will receive instructions on how to send the item back to us.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

  • Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

  • Refunds will be issued to the original payment method. Please note that processing times may vary depending on your bank or payment provider.

4. Exchanges

  • Exchanges are subject to product availability. If the desired item is unavailable, a refund will be issued instead.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at info@boro-sports.com with photos of the issue. We will arrange for a replacement or refund at no additional cost.

6. Contact Us

For any questions or concerns regarding our Refund Policy, please reach out to us at:
Email: info@boro-sports.com
Phone: +92 325 318 0001

 

Terms of Use

Effective Date: 25th March 2025

Welcome to Boro Sports! By accessing or using our website, https://boro-sports.com/, you agree to comply with the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, please refrain from using our site.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this website.

  • You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations.

  • Unauthorized use of the website, including hacking or data mining, is strictly prohibited.

3. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Boro Sports and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or modify any content without prior written consent from Boro Sports.

4. Product Information

  • We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur due to screen settings or manufacturing processes.

  • Prices and availability are subject to change without notice.

5. Limitation of Liability

  • Boro Sports is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

  • We are not responsible for delays or failures caused by events beyond our control, such as natural disasters or technical issues.

6. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

  • Boro Sports reserves the right to suspend or terminate accounts that violate these Terms of Use.

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

8. Modifications to Terms

  • Boro Sports reserves the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting on the website.

9. Governing Law

  • These Terms of Use are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.

10. Contact Us

For any questions or concerns regarding these Terms of Use, please contact us at:
Email: info@boro-sports.com
Phone: +92 325 318 0001